Cultural Considerations and

Language Barriers:

Practical Tips for the Mediator and Advocate

1 hour of CE for registered neutrals (GA) & 1 hour of general CLE, including 1 hour of professionalism for Georgia attorneys

Session Information


This panel is a discussion to: describe how culture (primarily through language) can impact negotiation and mediation; provide an overview of relevant Georgia rules that give best practices guides, particularly as to interpreters and access to court processes; identify approaches to manage communication and language barriers; and to ensure parties’ understanding of, and participation in, the mediation process.

The panel will be moderated by:

Douglas J. Witten, Esq.

Panel members for this discussion include:

Justice Carla Wong McMillian; Jana Edmondson-Cooper; and Michael Eshman, Esq.

In-person attendees can join the panel for Cultural Considerations and Language Barriers in the Ballroom:

1:00pm to 2:00pm

This session will be live-streamed to virtual attendees.


Douglas J. Witten, Esq.

Douglas J. Witten, Esq., principal of Innovative ADR International LLC, is a mediator and arbitrator who has 26+ years of legal experience and has mediated 1300+ cases since becoming a registered neutral in 2003. Doug offers dispute resolution services, in English and Spanish, across areas including healthcare, workers’ compensation, accidents and injuries, and commercial matters.

Click on the photo to read the full biography


Click on each photo for the panelist biography

(L-R) Justice Carla Wong McMillian; Jana Edmondson-Cooper; Michael Eshman, Esq.

Full Agenda

The program will run from 8:30 AM to 4:30 PM (full agenda outlined below)

Those attending via livestream will not have access to view sessions presented in Room A. Those attending the conference in person will have a choice between two breakout sessions, held at 9:55 AM and 2:10 PM.


7:30 am - 8:30 am

8:30 am - 8:45 am

8:45 am - 9:45 am

9:45 am - 9:55 am

9:55 am - 10:55 am


10:55 am - 11:05 am

11:05 am - 12:05 pm

12:05 pm - 1:00 pm

1:00 pm - 2:00 pm

2:00 pm - 2:10 pm

2:10 pm - 3:10 pm


3:10 pm - 3:20 pm

3:20 pm - 4:20 pm

4:20 pm - 4:30 pm

Continuing Education Information

Cultural Considerations and Language Bar is approved for 1 hour of CE for registered neutrals (GA) & 1 hour of general CLE, including 1 professionalism hour for Georgia attorneys.

The total conference is approved for 6 hours of CE for registered neutrals and is approved by the State Bar of Georgia for 6 CLE hours, including ethics, trial, and professionalism credit.


All CE for neutrals registered with the Georgia Office of Dispute Resolution will be automatically applied by December 2.


Georgia Attorneys who purchase the appropriate ticket option will have CLE hours automatically reported to the State Bar of Georgia. The fee for CLE hours is included in the ticket price.


Attorneys from states other than Georgia: Upon request, we will be happy to assist you with needed documentation to self-report hours to your local State Bar. Please reach out to us

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