Professionalism and the Role of Civility in Dispute Resolution

1 hour of CE for registered neutrals (GA) & pending 1 CLE hour for Georgia attorneys, including 1 trial hour

Session Information

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Co-presenters: Scott Zucker, Esq. (Weissmann/Zucker, P.C.) & Douglas Witten, Esq. (Innovative ADR International LLC)

We all know that Georgia lawyers must practice ethically and uphold standards of professional conduct. At the same time, attorneys commit to representing their clients’ interests zealously and in search of optimal outcomes. How do attorneys, and neutrals in ADR settings, balance these responsibilities? Outside of the courtroom, away from judges and the public spotlight – whether negotiating to resolve cases informally or in mediation sessions, or even arbitrating – how do professionalism and civility impact our practices? What can advocates, mediators, and arbitrators do to allow lawyers to best represent their clients while also upholding our shared duties to the legal profession and its constituents?

In Professionalism and the Role of Civility in Dispute Resolution, the speakers, both highly experienced mediators and arbitrators, will discuss professionalism in the context of mediation and negotiation and how practitioners might address professionalism issues that arise in those and related ADR settings. They present practical tools and tips tying professionalism standards to relatable ADR scenarios and actively engage the audience to promote an interactive, collective learning environment.

Learning Objectives

Understand standards of Georgia professionalism in the mediation and negotiation context

Weigh the responsibilities of zealous representation and treating their counterparts professionally and with civility

Aspire to negotiation and mediation professionalism through suggested practices and practical takeaways

In-person attendees can join Professionalism and the Role of Civility in Dispute Resolution in the Auditorium:

3:30pm to 4:30pm

This session will be live-streamed to virtual attendees.

Scott Zucker, Esq.

Certified Mediator and ArbitratorScott Zucker specializes in business and commercial litigation with an emphasis on dispute resolution in the areas of construction, real estate, employment, landlord-tenant and franchise law. Scott represents companies in matters relating to contract claims, loss and damage claims, delay and productivity claims, premises liability actions and tenant dispossessory. 

For over thirty years, Scott Zucker has acted as outside legal counsel to a variety of privately held and publicly traded businesses involved in multiple industries. As a primary litigator, Scott understands the pros and cons of pursuing, as well as defending, claims between individuals and companies. His legal services have ranged from handling general corporate matters and providing risk management advice to companies as well as the representation of clients in the litigation or arbitration of contract disputes, insurance coverage claims, construction defects, premises liability, employment termination actions and environmental matters.  

 

Scott’s goal is to apply his experience and knowledge to help contending parties reach resolutions of their disputes as efficiently and economically as possible. 

Scott is actively involved in the ADR community, having served as Chairman for the Dispute Resolution Section of the Atlanta Bar Association. Scott is currently the Immediate Past Chair of the Dispute Resolution Section for the State Bar of Georgia. Scott published his mediation guidebook titled “The Mediation Minute: Insights in Alternative Dispute Resolution in 2024.  

 

Scott obtained his undergraduate degree from Washington University in St. Louis, in 1984, and his law degree from George Washington University in Washington, D.C, in 1987.  

Click on the photo below to learn more.

Douglas Witten, Esq.

Douglas J. Witten is a mediator, arbitrator, and author who has 28+ years of legal experience. He has mediated 1500+ cases since becoming a registered neutral in 2003 and offers dispute resolution services across areas including healthcare, commercial matters, injuries and accidents. Mr. Witten is Secretary of the State Bar of Georgia ADR Section and past Chair of the Atlanta Bar Association Dispute Resolution Section. He is author of The Stoic Negotiator™ newsletter and Time-Tested: The Stoic Negotiator’s Five Keys for the Modern Deal.

Full Agenda

The program will run from 8:30 AM to 4:30 PM (full agenda outlined below)

Those attending via livestream will not have access to view sessions presented in Room A, but will have access to a recording of these sessions (and all others) during the month of December (2025). Those attending the conference in person will have a choice between three breakout sessions, held at 10:00 AM, 1:00 PM and 2:15 PM. Like livestream attendees, a recording of all sessions will be available to in-person attendees for the month of December (2025).

Time

7:30 am - 8:30 am

8:30 am - 8:45 am

8:45 am - 9:45 am

9:45 am - 10:00 am

10:00 am - 11:00 am

n/a11:00 am - 11:15 am

11:15 am - 12:15 pm

12:15 pm - 1:00 pm

1:00 pm - 2:00 pm

1:00 pm - 2:00 pm

2:00 pm - 2:15 pm

2:15 pm - 3:15 pm

2:15 pm - 3:15 pm

3:15 pm - 3:30 pm

3:30 pm - 4:30 pm

4:30 pm

4:30 pm

Continuing Education Information

Hands-On with AI is approved for 1 hour of CE for registered neutrals (GA) & 1 hour of CLE for Georgia attorneys (pending).

The total conference is approved for 6 hours of CE for registered neutrals and is approved by the State Bar of Georgia for 6 CLE hours, including ethics and trial credit.

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All CE for neutrals registered with the Georgia Office of Dispute Resolution will be automatically applied by December 1.

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Georgia Attorneys who purchase the appropriate ticket option will have CLE hours automatically reported to the State Bar of Georgia. The fee for CLE hours is included in the ticket price.

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Attorneys from states other than Georgia: Upon request, we will be happy to assist you with needed documentation to self-report hours to your local State Bar. Please reach out to us at adrinstitute@georgiacourts.gov.

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